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WhatsApp Marketing Automation – WordPress Chatbot & Bulk Messaging Plugin by Kaddora

WhatsApp Marketing Automation – WordPress Chatbot & Bulk Messaging Plugin by Kaddora

 

WhatsApp Marketing Automation – WordPress Chatbot & Bulk Messaging Plugin by Kaddora is a complete WordPress WhatsApp marketing, automation, chatbot, bulk campaign, customer communication, and lead engagement solution built for businesses that want to manage WhatsApp communication directly from their WordPress dashboard.

The plugin connects WordPress with the official WhatsApp Cloud API and provides a centralized workspace for managing contacts, creating WhatsApp campaigns, building message templates, automating customer replies, running chatbot workflows, sending approved bulk marketing messages, managing conversations, training a knowledge-based WhatsApp bot, tracking message activity, and analyzing campaign performance.

It is suitable for business websites, WooCommerce stores, digital agencies, service businesses, SaaS companies, educational websites, real estate businesses, healthcare service providers, travel businesses, restaurants, local businesses, consultants, and online stores that want to use WhatsApp as a professional customer communication and marketing channel.

✦ Plugin Requirements

 

Before installing the plugin, make sure your WordPress website meets the following requirements.

 WordPress Requirements

  • WordPress: Version 6.3 or later
  • PHP: Version 8.0 or later
  • HTTPS / SSL: Recommended for secure webhook and API communication
  • Modern Browser: Chrome, Firefox, Edge, Safari, or another modern browser
  • WordPress Cron: Recommended for scheduled campaign and queue processing

 WhatsApp Cloud API Requirements

To send real WhatsApp messages, you will need access to the official Meta WhatsApp Cloud API.

You may need:

  • Meta Business account
  • WhatsApp Business Account
  • WhatsApp Business phone number
  • WhatsApp Phone Number ID
  • WhatsApp Business Account ID
  • Permanent or valid access token
  • Configured webhook
  • Approved WhatsApp message templates when required by Meta

 Important Marketing Requirement

Marketing messages should only be sent to users who have provided the required WhatsApp marketing consent or opt-in.

The plugin includes tools designed to support opted-in marketing workflows and unsubscribe handling.

✦ Installation Process

Installing the plugin follows the standard WordPress plugin installation process.

1. Download the Plugin

Download the plugin ZIP package:

WhatsApp Marketing Automation – WordPress Chatbot & Bulk Messaging Plugin by Kaddora

2. Open WordPress Dashboard

Log in to your WordPress administration area.

Go to:

Plugins → Add New Plugin → Upload Plugin

3. Upload the ZIP File

Select the downloaded plugin ZIP file from your computer.

Click:

Install Now

4. Activate the Plugin

After installation is completed, click:

Activate Plugin

5. Open WhatsApp Marketing Settings

Open the plugin dashboard from your WordPress admin menu.

6. Connect WhatsApp Cloud API

Enter the required WhatsApp Cloud API credentials.

Depending on your configuration, these may include:

  • Access Token
  • Phone Number ID
  • WhatsApp Business Account ID
  • Webhook information

7. Configure Webhook

Configure the webhook URL and verification details in your Meta WhatsApp configuration.

The webhook enables the plugin to receive information such as:

  • Incoming WhatsApp messages
  • Delivery updates
  • Read status
  • Customer replies
  • Message events

8. Add or Import Contacts

Create contacts manually or import existing contact information through CSV.

9. Create Your First Template

Select one of the included starter templates or use the visual WhatsApp template builder.

10. Create a Campaign

Choose your contacts, configure the message, review your WhatsApp template, and prepare your campaign.

11. Test Before Sending

Always send a test message and verify your WhatsApp API configuration before launching a large campaign.

 

✦ Powerful WhatsApp Marketing Features

 

◆ Official WhatsApp Cloud API Integration

Connect WordPress directly with the official WhatsApp Cloud API.

The plugin is designed around Meta's WhatsApp Business communication workflow rather than unofficial browser-based WhatsApp automation methods.

Use WordPress as your centralized WhatsApp marketing and customer engagement dashboard.

✦ WhatsApp Bulk Messaging

Create and manage WhatsApp bulk messaging campaigns directly from WordPress.

The plugin provides a campaign queue system that helps organize campaign sending.

Use bulk campaigns for:

  • Product announcements
  • Promotional messages
  • Service updates
  • Event reminders
  • Customer notifications
  • New offer announcements
  • Business updates
  • Seasonal promotions
  • Lead follow-ups
  • Customer engagement campaigns

Bulk marketing campaigns should always be sent according to WhatsApp Business policies and applicable consent requirements.

✦ 120 Ready-Made WhatsApp Campaign Templates

Start campaigns quickly using 120 starter WhatsApp message templates across 12 categories.

Instead of creating every campaign from scratch, choose an existing template and customize it for your business.

Templates can be useful for:

Marketing → Sales → eCommerce → Follow-Up → Customer Service → Promotions → Events → Offers → Business Updates → Lead Engagement → Reminders → Customer Communication

This makes campaign creation faster and easier for beginners and marketing teams.

✦ Drag-and-Build WhatsApp Template Builder

Create professional WhatsApp messages through an organized visual builder.

The builder includes useful WhatsApp message blocks such as:

  • Header
  •  Text
  •  Image
  •  Video
  •  Document
  •  Coupon
  •  Quick Reply
  •  Link
  •  Call Button
  •  Product
  •  Location
  •  Footer

Create your message visually and organize the content before launching your campaign.

✦ Live Phone Preview

Preview your WhatsApp message while designing it.

The live WhatsApp phone preview helps you understand how the message structure will appear to recipients before sending.

This is especially useful when designing messages containing:

  • Headers
  • Images
  • Buttons
  • Quick replies
  • Promotional text
  • Product information
  • Links
  • Calls to action

✦ WhatsApp Chatbot for WordPress

Create automated customer conversations using the built-in WordPress WhatsApp chatbot system.

The chatbot can respond to common questions and help businesses automate repetitive customer communication.

Use WhatsApp chatbot automation for:

  • Frequently asked questions
  • Business information
  • Service enquiries
  • Product questions
  • Store information
  • Opening hours
  • Lead qualification
  • Customer support
  • Pricing enquiries
  • Contact information

✦ WhatsApp Bot Studio

The dedicated WhatsApp Bot Studio provides a centralized interface for building and managing WhatsApp chatbot behavior.

Configure automated responses and train the bot according to your business requirements.

This makes the plugin suitable for businesses that want both:

WhatsApp Marketing Automation + WhatsApp Customer Support Automation

inside one WordPress environment.

✦ 50 Starter Chatbot Intents

The plugin includes 50 starter Q&A intents to help you begin building automated WhatsApp conversations faster.

Use them as a starting point and customize the responses based on your own business information.

This can reduce the time required to build frequently used customer support workflows.

✦ Knowledge-Based WhatsApp Chatbot Training

Train your WhatsApp bot using business-specific knowledge.

The plugin supports long-form knowledge content from sources such as:

  • Manual text
  • PDF
  • CSV
  • TXT
  • Markdown

This allows you to create a more useful chatbot experience based on your own business information, services, product details, policies, FAQs, or support documentation.

✦ Local Chatbot Testing Console

Test chatbot responses before making them available to customers.

The built-in local bot testing console helps administrators review:

  • Questions
  • Answers
  • Knowledge responses
  • Intent matching
  • Bot behavior

This makes it easier to refine automated replies before using the chatbot in real customer conversations.

✦ WhatsApp Inbox

Manage incoming customer conversations from a centralized WhatsApp inbox inside WordPress.

Instead of switching between multiple interfaces, administrators can monitor WhatsApp conversations and respond directly from the plugin workspace.

The inbox is useful for:

  • Customer enquiries
  • Sales conversations
  • Support requests
  • Lead communication
  • Order-related questions
  • Business enquiries

✦ Direct WhatsApp Replies

Respond directly to customer WhatsApp messages from your WordPress dashboard.

This creates a convenient workflow where marketing campaigns and customer communication can be managed together.

✦ Contact Management

Manage WhatsApp contacts directly inside WordPress.

Maintain organized contact information for your marketing campaigns and customer communication.

Contacts can be used for:

  • Marketing campaigns
  • Follow-up communication
  • Segmented outreach
  • Customer support
  • Lead engagement

✦ CSV Import and Export

Import existing contacts using CSV or export contact information when required.

CSV support is useful when migrating contacts between business systems or organizing marketing databases.

This can simplify contact management for businesses with larger customer lists.

✦ Personalization Variables

Create more personalized WhatsApp messages using supported dynamic variables.

Personalization can help businesses create messages that feel more relevant to individual recipients.

Depending on your campaign configuration, variables can be used for details such as:

Customer Name → Business Information → Campaign Data → Contact Details → Other Supported Dynamic Values

✦ WhatsApp Marketing Automation

Reduce repetitive work with automated WhatsApp communication workflows.

WhatsApp automation can help businesses manage:

  • Lead follow-ups
  • Customer enquiries
  • Repetitive questions
  • Marketing responses
  • Basic support conversations
  • Campaign communication
  • Customer engagement

Automation allows businesses to maintain faster communication while keeping human agents available for conversations that require personal attention.

✦ Approved WhatsApp Template Mode

The plugin supports workflows using Meta-approved WhatsApp message templates.

Approved templates may be required for certain business-initiated conversations under WhatsApp Business rules.

Prepare your campaign inside WordPress and use the appropriate approved message template for your communication.

✦ Opt-In Marketing Workflow

Responsible WhatsApp marketing starts with permission.

The plugin includes functionality intended to support opted-in WhatsApp marketing.

Use it to organize campaigns for contacts who have provided the appropriate consent for marketing communication.

This helps create a more professional and compliant marketing workflow.

✦ STOP and Unsubscribe Handling

Customers should have a clear way to stop receiving marketing messages.

The plugin includes STOP and unsubscribe handling for managing opt-out requests.

This can help businesses maintain cleaner contact lists and respect customer communication preferences.

✦ Delivery and Read Status Tracking

Track important WhatsApp message events.

Depending on WhatsApp Cloud API availability and webhook configuration, the plugin can record message activity such as:

  • Sent
  • Delivered
  • Read
  • Failed
  • Other supported message events

This helps administrators better understand campaign delivery.

✦ WhatsApp Analytics

Monitor WhatsApp marketing activity through the built-in analytics section.

Analytics can help you review campaign performance and communication activity from inside WordPress.

Use these insights to better understand how your WhatsApp campaigns are performing.

✦ Business Profile Management

Manage relevant WhatsApp business profile information from your marketing workspace.

A properly configured business profile helps customers recognize the business they are communicating with.

✦ Floating WhatsApp Website Launcher

Add an optional floating WhatsApp chat launcher to your WordPress website.

Visitors can use the launcher to quickly begin a WhatsApp conversation with your business.

This can be useful for:

  • Sales enquiries
  • Product questions
  • Support requests
  • Booking enquiries
  • Lead generation
  • Business communication

✦ Webhook Signature Validation

Security is important when handling external API communication.

The plugin includes webhook validation functionality designed to help verify incoming webhook requests.

This provides an additional security layer for WhatsApp API communication.

✦ Who Is This Plugin Useful For?◆ WooCommerce Stores

Use WhatsApp for:

  • Product promotions
  • Customer enquiries
  • New product announcements
  • Special offers
  • Customer engagement
  • Sales communication

◆ Digital Marketing Agencies

 

Agencies can use the plugin to create and manage WhatsApp campaign workflows for WordPress websites.

Useful functionality includes:

Templates + Contacts + Campaigns + Automation + Chatbot + Analytics + Inbox

 

◆ Small Businesses

 

Small businesses can use WhatsApp as a direct customer communication channel without managing several separate WordPress tools.

 

◆ eCommerce Businesses

 

Promote products, respond to customer questions, share offers, and maintain customer communication through WhatsApp.

 

◆ Real Estate Businesses

 

Use WhatsApp automation for:

  • Property enquiries
  • Lead follow-ups
  • Appointment communication
  • Property updates
  • Customer questions

◆ Restaurants and Local Businesses

 

Use WhatsApp for:

  • Customer enquiries
  • Offers
  • Promotions
  • Booking information
  • Business hours
  • Location information

◆ Educational Websites

 

Use WhatsApp marketing and automation for:

  • Course announcements
  • Student enquiries
  • Event reminders
  • Programme information
  • Lead communication

◆ Service Businesses

 

Consultants, agencies, freelancers, repair businesses, travel companies, and professional service providers can use WhatsApp to communicate with leads and customers more efficiently.

 

✦ Why Choose WhatsApp Marketing Automation by Kaddora?

 

◆ All-in-One WhatsApp Marketing Workspace

Instead of using separate plugins for campaigns, contacts, chatbots, templates, inbox management, and analytics, manage the essential workflow from one WordPress plugin.

◆ Built for WordPress

Manage WhatsApp marketing without constantly leaving your WordPress administration area.

◆ Official WhatsApp Cloud API

The plugin is designed to work with the official WhatsApp Business Cloud API workflow.

◆ Visual WhatsApp Message Builder

Create structured WhatsApp messages using visual content blocks instead of manually building complex message payloads.

◆ 100+ Starter Templates

Save time with a large collection of ready-made campaign starting points.

◆ Marketing and Chatbot in One Plugin

Combine:

WhatsApp Marketing + WhatsApp Chatbot + Bulk Messaging + Automation + Customer Inbox

within a single workspace.

◆ Knowledge Training

Train your chatbot using business content from text and supported document formats.

◆ Centralized Inbox

Keep customer conversations and marketing workflows closer together.

◆ Contact Import and Export

Manage existing customer lists more easily with CSV tools.

◆ Campaign Analytics

Review important WhatsApp campaign activity directly from WordPress.

◆ Designed for Customer Engagement

The plugin supports both outgoing marketing campaigns and incoming customer conversations.

This makes it suitable for businesses that want more than a simple WhatsApp chat button.

 ✦ Support

We want customers to have a smooth experience while using WhatsApp Marketing Automation – WordPress Chatbot & Bulk Messaging Plugin by Kaddora.

Support can assist with questions related to:

  • Plugin installation
  • Plugin activation
  • General plugin configuration
  •  WhatsApp Cloud API settings
  • Template builder functionality
  • Campaign configuration
  •  Contact management
  •  CSV import/export
  •  WhatsApp chatbot configuration
  •  Bot Studio
  •  Knowledge training
  •  WhatsApp inbox
  •  Automation configuration
  •  Webhook configuration inside the plugin
  •  Analytics functionality
  •  Floating WhatsApp launcher
  •  Plugin-related technical issues

For faster support, please provide:

WordPress Version
PHP Version
Plugin Version
Relevant Error Message
Screenshot of the Problem
Steps Used Before the Problem Occurred

Support generally covers plugin-related functionality.

Third-party service availability, Meta account approval, WhatsApp Business verification, WhatsApp pricing, Meta template approval, hosting configuration, and external API service policies remain controlled by their respective providers.

Thank You Team Kaddora Tech❤️❤️.

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