Privacy policy

Privacy Policy 

1. Introduction

ThemeKaddora is a premium WordPress theme developed and maintained by Kaddora Tech. We are committed to protecting your privacy and ensuring transparency in how information is handled when you purchase, install, use, or request support for the ThemeKaddora.

This Privacy Policy explains how data is collected, processed, stored, and protected in accordance with the policies of ThemeKaddora, as well as applicable data protection laws.

By purchasing or using ThemeKaddora, you agree to the practices described in this Privacy Policy.

2. Scope of This Privacy Policy

This policy applies to:

• Users who purchase via  ThemeKaddora 
• Users who install or use the theme on their websites
• Users who contact ThemeKaddora for support or updates

This policy does not cover third-party websites, plugins, or services that may be used alongside the theme.

3. Information We Collect

3.1 Information Collected by Marketplaces

When you purchase ThemeKaddora, 

• Full name
• Email address
• Billing and payment information
• Purchase code / license details
• Country and IP address

Theme Kaddora  does not have direct access to your payment details.

3.2 Information Collected for Support

When you submit a support request, we may collect:

• Name and email address
• Website URL
• Purchase code (for license verification)
• Screenshots, log files, or error messages
• Technical environment details (WordPress version, PHP version, hosting details)

This information is collected only to resolve support issues.

3.3 Technical & Usage Information

ThemeKaddora itself does not track users, but limited technical data may be accessed during troubleshooting, such as:

• Theme settings
• Plugin compatibility information
• Browser or device type (non-identifiable)

4. How We Use Collected Information

Information collected is used strictly for the following purposes:

• Verifying licenses and purchases
• Providing theme updates and bug fixes
• Offering technical support and assistance
• Improving theme functionality, security, and compatibility
• Communicating important updates or notices related to the theme
• We never sell, rent, or trade personal information.

5. Third-Party Services & Sources

ThemeKaddora may integrate with or recommend third-party services, including but not limited to:

5.1 Plugins & Tools

• Elementor Page Builder
• Contact Form plugins
• Demo Import plugins
• WooCommerce (if enabled)
• Newsletter & email marketing tools (e.g., Mailchimp)

5.2 External Services

• Google Fonts
• Google Maps
• Analytics services (e.g., Google Analytics)
• CDN or performance tools

These third-party services may collect data independently. theme Kaddora does not control or store data collected by them. Users should review their respective privacy policies.

6. Cookies & Tracking Technologies

ThemeKaddora  does not set cookies by default. However, cookies may be used by:

• WordPress core
• Installed plugins
• Third-party analytics or marketing tools

Cookie usage depends on the website owner’s configuration and applicable plugins.

7. Demo Content & Media

Demo images, videos, icons, and text are provided for preview purposes only. They are not intended for production use and are not included in the theme package unless stated otherwise.

8. Data Storage & Security

All purchase-related data is securely handled by  ThemeKaddora.

• Support-related data is stored securely and accessed only by authorized ThemeKaddora personnel.
• Reasonable security measures are implemented to protect data against unauthorized access, loss, or misuse.

9. User Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction or deletion of your data
• Restrict or object to data processing
• Withdraw consent for communications
• Requests can be made through marketplace support channels.

10. Refunds & Data Usage

If a refund is requested:

• Purchase and license data may be reviewed to verify eligibility

11. Legal Compliance

Theme Kaddora  complies with

• General Data Protection Regulation (GDPR), where applicable
• Other relevant local data protection laws

12. Limitation of Responsibility

ThemeKaddora  is not responsible for:

• Data collected by third-party plugins or services
• Website owner’s misuse of theme features
• Security vulnerabilities caused by improper hosting or outdated software

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect:

• Legal or regulatory changes
• Theme updates or feature additions
• Marketplace policy updates

Continued use of the theme constitutes acceptance of the revised policy.

14. Contact Information

For privacy-related questions or requests:

📧 Email: info@kaddora.com

📩 Support Portal: support@kaddora.com