At Kaddora Tech, customer satisfaction is at the core of everything we do. Our Customer Service team is dedicated to helping users successfully install, customize, and manage Kaddora themes and plugins with confidence and ease.
We understand that reliable support is just as important as high-quality products. That’s why we follow structured support processes aligned with ThemeForest and TemplateMonster marketplace standards.
We focus on clear communication, timely responses, and practical solutions. Every support request is handled with care to ensure users receive accurate and helpful guidance.
Our customer service covers:
Support is provided only for official Kaddora products to maintain quality and reliability.
Customers can submit support requests through our official support system. Each request is reviewed by our technical team to ensure proper resolution.
We provide detailed documentation and FAQs to help users resolve common issues without delay. Our Help Center is regularly updated based on real user questions.
We aim to respond as quickly as possible while maintaining solution accuracy.
✔ Product-related technical assistance
✔ Guidance for standard features
✔ Help with updates and changelogs
✔ Issue identification and fixes (when applicable)
✖ Custom development or design changes
✖ Third-party plugin or theme issues
✖ Server, hosting, or WordPress core problems
These limitations follow marketplace support policies and ensure fair service for all users.
Customer feedback plays a key role in improving Kaddora products. We use support insights to:
Kaddora Tech is committed to delivering:
We strive to build long-term trust with every customer by offering dependable support and consistent improvements.